Refund and Cancellations Policy

We recognize things come up and, from time to time, emergencies may occur. You are welcome to reschedule your session (online, in-person, at home) provided you give us at least 24 hours' notice by email: booking@carmeltutors.com. Out of respect for our teachers' time, cancellations made with less than 24 hours' notice will be forfeited with no refunds.

If you cancel your class with at least 24 hours' notice and you cannot reschedule a make-up class/session, we will refund 100 percent of your money. Still, if you pay in advance for several lessons (one week, one month) and you cancel 24 hours head of your first lesson, we will refund 90 percent of the money you have paid. Please note that there are no refunds for sessions that already took place or for cancellations made with less than 24 hours' notice. Thanks for your understanding.